EVO II Dual Support
FAQ
We've put everything you need to get started with your EVO II Dual right here. If you still have questions browse the topics on the left.
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Aircraft
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Remote controller
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Camera
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Battery
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Features
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Firmware upgrade
- Aircraft
- Remote controller
- Camera
- Battery
- Features
- Firmware upgrade
Q: What is the difference between the EVO II Dual
and EVO II Dual 640T?
The EVO II Dual does not support temperature measurement, whereas the EVO II Dual 640T supports temperature measurement.
Q: Which industries can EVO II Dual be used in?
The EVO II Dual was specifically built to serve industries and applications in public safety, inspection, search & rescue, fire response, and law enforcement.
Q: Is the EVO II Dual waterproof?
No.
Q: What is the maximum flight time of the EVO II Dual?
In a steady environment, the max flight time can reach up to 38 minutes.
Q: What is the maximum wind resistance of the EVO II Dual?
39mph.(17m/s).
Q: Does the remote controller support HDMI output?
No.
Q: How long does it take to charge the remote controller?
2 hours.
Q: How many ports does the remote controller have?
There is a Micro USB port and a Type-A port at the bottom of the remote controller which can be used for connecting external devices and charging.
Q: What is the effective image transmission distance?
Under the FCC standard, the maximum image transmission distance is 9km; under the CE standard, the maximum image transmission distance is 5 km.
Q: What should I do if the image transmission signal becomes weak
during flight?
Check your surroundings for potential interference factors and then adjust the orientation of your antennas to enhance signal strength.
Q: Can I change the gimbal mount?
Yes.
Q: What camera sensor does the EVO II Dual use?
Visible light camera: 1/2-inch CMOS image sensor, 48M effective pixels, supporting 8K video recording.
Q: What is the zoom range of the camera?
1-8x zoom.
Q: How long does it take to fully charge the battery?
It takes approximately 90 minutes to fully charge each battery.
Q: How does one maintain the battery?
1. Do not expose the battery to temperatures
below -10°C or above 40°C, which will shorten
the battery life and may cause fire, explosion or
other permanent damage;
2. Do not charge
immediately after flight; it is recommended to
charge the battery after it has dropped to room temperature;
3. The ideal charging environment temperature of the
battery is 10 °C~30 °C;
4. The ideal storage environment
temperature of the battery is 22 °C~28 °C. When storing,
it should be waterproof and moisture-proof, and avoid sunlight;
5. Recharge and discharge the battery every 3 months or
so to keep the battery active.
Q: Can the battery be used in a low
temperature environment?
Using the battery in a low temperature environment may reduce the battery life. For optimal performance, it is recommended to keep the battery temperature above 15 °C before flying.
Q: Can the battery be carried on
board?
A single battery contains 82Wh. According to airline requirements, the battery can be carried on board.
Q: Does it support picture-in-picture mode?
Yes.
Q: Does the aircraft support 2D and 3D modeling?
Yes, although this aircraft model is not specifically designed for surveying and mapping, it is functionally supported.
Q: How to upgrade the firmware?
You can download the firmware package manually through the official website, or update the firmware through the Autel Explorer application.
Q: After downloading the firmware package, can I disconnect the network
to upgrade?
Yes.
Q: What are the factors that can cause the upgrade to fail?
A. If the device is turned off during the
upgrade process, the upgrade will fail.
B. If the network is interrupted while
downloading the firmware package, the upgrade will fail.
C. Only when the remaining battery power of the device
is ≥ 50% can the upgrade be performed.
